Live Chat Support

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When your hosting company provides live chat support, you are able to talk with a representative in real-time and find out useful information or get an issue resolved promptly. The key advantage of using chat compared to calling to consult with a live person is that you need just a computer with access to the world wide web, so you will not pay any fees in case you are in a different state or country. Furthermore, it will be quicker to copy and paste data for instance domain names, usernames or error messages i.e. details which are sometimes difficult to share with the other party over the phone. The live chat is also a considerably quicker option to contact the web hosting service provider's support crew as compared to using a ticketing system. Last, but not least, when some trouble requires some more time to be resolved, you're able to do something else entirely while you wait for assistance on the live chat, so that you will not waste time - something that is not possible if you're on the phone.

: Live Chat Support in Shared Website Hosting

As we believe that a lot of troubles can be resolved if you speak with a live person, we supply a live chat service for all our prospective and current clients. Our chat is available every day and our customer care agents can assist you with a number of questions and troubles. In case you aren't our customer yet, you are able to find out more about our shared website hosting plans and the hosting environment in general so as to be certain that your web sites will work properly on our servers. If you already have an account and you've got some questions or you encounter any problems with some of our solutions, you can get in touch with us through the live chat and we will provide the required information or assist you to troubleshoot the problem. You'll need to open a trouble ticket for some issues that require longer time or the help of a system administrator, still for a number of common issues you will get help on the spot.