Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying great quality support in good time is our main priority, so that we support each Linux shared website hosting plan with a one hour ticket answer guarantee. Once you submit a ticket or send us an email, our client technical support team will try all they possible can to provide the most appropriate solution to your problem and to offer you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of technicians will be on the web for you 24x7x365 to react to all your questions and to eliminate any trouble you might have. You are able to send us a support ticket from the MKW Industries Control Panel or send us an e–mail message any moment. Additionally, on business days, you can easily phone us or use the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • MKW Industries has included a comprehensive practical knowledge base into the Control Panel so as to acquire important step–by–step information whenever you want. Each area of the Control Panel features its own contextual support area showcasing a list of how–to content articles. We have also prepared videos to present you with a more effective visual representation of the best way to accomplish any given process.